Fold Ireland - Core Values
- Dignity & Respect – through workforce training and through regular staff appraisal. Through consultation with tenants, residents and clients and their respective organisations. Through advocating for vulnerable service users.
- Commitment to Quality – through canvassing stakeholder opinion on whether FOLD Ireland services actually meet their needs. Through empowerment and development of all FOLD Ireland staff aimed at improving the quality of service delivery.
- Equity and Fairness- through ensuring all policies and practices meet statutory requirements, operating an open respectful management style and consultating with staff and user representatives.
- Professionalism - through ongoing training and staff development and through comprehensive organisation-wide installation of quality assurance systems and practices.
- Accountability – through publishing performance reports to the Regulators, Service Users and Public Representatives. Through an accessible and responsive complaints procedure. Through user involvement in the Association’s governance.
- Value for Money – through sound financial and general management. Through ongoing audit of all services measuring outcomes against targets.
- Accessibility – through provision of a network of quick and responsive access points to FOLD Ireland services. Through FOLD Ireland buildings which are designed or adapted to facilitate access for those with disabilities.
- Transparency and Openness – through providing access for FOLD Ireland Stakeholders to information on how the organisation is performing and on its Plans and Policies. Through co-operation with statutory Equality bodies.
